MOBILE TELEPHONE COMPANIES SHOULD ENSURE BETTER ACCESS FOR MONEY

It gets disturbing when one expects to get some money from his/her phone and cannot, because of a system problem. The Mobile telephone companies are in stiff competition, so they are bound to come up with new innovations now and then, however, the problem is that efficiency is sacrificed. You get to an agent hoping to draw money, only to be told that it is not possible, because of either a system fault or other reason. This happens even when the mobile network is available. The appeal made to mobile telephone companies is to keep clients informed whenever it is impossible for the customers to access the service. And all possible should be done to keep the service functional otherwise it is very disappointing when one has it as the last resort for money and unfortunately fails to draw the money. William Kituuka Kiwanuka